Shipping & Returns Policy
We ship Australia wide. Your order will be delivered via Australia Post at a flat rate of $15 per order up to 3 kgs. Please contact the store to discuss combined shipping orders for multiple orders.
By purchasing an item, you agree to the following:
- Please note: No returns on sale items, jewellery/ accessories, these purchases are FINAL.
. NO RETURNS OR EXCHANGE FOR CHANGE OF MIND
Please note we only exchange items for incorrect sizing within 7 days of receiving.
- Proof of purchase (tax invoice) is required
- The item(s) are in their original condition, with all labels and tags still attached
- The item(s) are unworn, unwashed, not used, not altered, soiled or damaged, including scissor cuts, and in original condition
- The items(s) do not smell of perfume/deodorant so please take due care when trying on your order.
Orders will be shipped within 24 -48 hours of receipt of payment, unless your order is placed on a Saturday, Sunday or Public Holiday, in which case an additional 24 hours may be required to pack & ship your order. Please allow up to 7 working days delivery time.
We have an inventory of our products and endeavor to keep our stock levels up to date. If, for some reason, an item is not in stock or unavailable you will be notified and given the option to back order, change or cancel the item.
All our products are shipped from Salisbury Downs, South Australia.
If the item is deemed faulty, we will refund, exchange or repair as required by law if communication has been made within 7 days of receipt. A receipt is required. No refunds will be issued for change of mind. All sales deemed to be a special order are considered final.
Please direct any concerns via
Email: firstname.lastname@example.org or Tel: 08 82817651
The customer is responsible for any costs incurred for returns for any reason.
All stock will be thoroughly checked before leaving the store to ensure you receive a quality item but we understand that certain circumstances may arise.
Management reserves the right to make any final decision regarding the return or refund of any items.
Owner - Carol’s Classic Gifts & Decor
ABN 34 963 471 698